Extraordinary Adventure Awaits

Data Collection and Use

We collect personal information necessary for providing adventure travel services, including contact details, emergency contacts, medical information, and travel preferences.

Information We Collect

• Contact information (name, email, phone, address)
• Travel preferences and requirements
• Emergency contact information
• Medical conditions relevant to adventure activities
• Payment information for booking services

How We Use Your Information

Your information is used to:
• Process bookings and provide travel services
• Ensure safety during expeditions
• Communicate important trip information
• Improve our services and customer experience

Data Protection

We implement robust security measures to protect your personal data and only share information with trusted partners necessary for trip execution (guides, accommodations, transportation).

Your Rights

Under GDPR, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. Contact us to exercise these rights.

Contact

For privacy concerns, contact our Data Protection Officer at [email protected]

Service Agreement

These terms govern your use of Venture Travelers' adventure travel services. By booking with us, you agree to these terms and conditions.

Booking and Payment

• Bookings require a deposit and signed participant agreement
• Full payment due 60 days before departure
• Cancellation fees apply based on timing
• Travel insurance is strongly recommended

Participant Responsibilities

• Provide accurate health and fitness information
• Follow guide instructions and safety protocols
• Respect local customs and environments
• Maintain appropriate fitness levels for chosen activities

Risk and Liability

Adventure travel involves inherent risks. Participants must sign liability waivers and understand that outdoor activities can be dangerous despite safety precautions.

Modifications

We reserve the right to modify itineraries due to weather, safety concerns, or circumstances beyond our control. Reasonable alternatives will be provided when possible.

Dispute Resolution

Disputes will be resolved through mediation in Denver, Colorado, under Colorado state law.

Digital Millennium Copyright Act Policy

Venture Travelers respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide:
• Your contact information
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material
• Statement of good faith belief that use is unauthorized
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

Counter-Notification

If you believe content was removed in error, you may file a counter-notification including identification of removed content, contact information, and statements of good faith and accuracy.

Designated Agent

Send DMCA notices to:
DMCA Agent
Venture Travelers
1247 Boulder Creek Drive
Denver, CO 80202
Email: [email protected]

Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers.

General Data Protection Regulation Compliance

Venture Travelers is committed to protecting your personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process personal data based on:
• Contractual necessity for travel services
• Legitimate interests in safety and service improvement
• Legal obligations for emergency contacts
• Your explicit consent for marketing communications

Data Subject Rights

You have the right to:
• Access your personal data
• Rectify inaccurate information
• Erase data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Data Processing Records

We maintain detailed records of processing activities and conduct regular data protection impact assessments for high-risk processing.

International Transfers

When transferring data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Data Protection Officer

Contact our DPO at [email protected] for data protection matters or to exercise your rights.

Supervisory Authority

You have the right to lodge complaints with relevant data protection authorities if you believe your rights have been violated.

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